INTERNET & VOICE
Layer3 offers comprehensive communication solutions, including traditional voice calling, 3CX phone systems, and Microsoft Teams calling. We also provide reliable internet connectivity options, including UFB fibre, Hyper-Fibre and Vital.
The 3CX Phone System
The 3CX Phone System is a feature-rich, private IP phone system hosted in the cloud and provided as a monthly service. Fully managed by Layer3, it utilises enterprise-grade 3CX virtual PBX and unified communications technology, supporting a mix of softphones and selected IP desk phones.
Layer3 will install an onsite device controller to securely manage all your phones through your hosted PABX. With the 3CX Phone System, you avoid the costs of physical PBX appliances, software licensing, and maintenance renewals. System software, hosting, and management are all included in an affordable monthly charge. Unlike most hosted PBX services, the 3CX Phone System is private and customisable, offering full unified communications features, including mobility, presence, chat, and web conferencing.
Pricing for the 3CX Phone System is straightforward: a monthly charge for the system and management, plus a SIP plan and any additional services as required. Hardware can be purchased or leased, and softphones are included free of charge.
VoiceX Teams
Leverage Microsoft Teams to Make and Receive Calls Providing a One-Stop Collaboration Experience
Teams is Microsoft’s hub for collaboration and communication in Office 365, offering integrated chat, online meetings, and phone system functionality. It supports both persistent and threaded chats to keep everyone engaged in real-time, regardless of location. The entire team can see all conversations by default, with easy setup for private discussions.
Microsoft Teams Overview
Microsoft Teams is used in over 200,000 organisations globally, delivering a modern conversation experience and transforming collaboration for teams of all sizes and industries.
Cloud Calling for Microsoft Teams Solutions
Cloud Calling for Teams maximises the value of your Teams service by enabling external voice connectivity from within Microsoft Teams. This requires no investment in equipment and poses no downtime risk. Existing enterprise phone numbers can be easily ported to the cloud platform, ensuring customer continuity.
Benefits:
- No Single Point of Failure
- Scalability & Flexibility
- End-to-End Management
- Only Buy Licences for Users Needing Them
- Easier Migration & Deployment
- Leverage Existing Office 365 Accounts
- External Calls
New Features:
- Breakout Rooms: Organise participants into small groups for focused discussions.
- Together Mode: Creates a virtual shared space for meeting participants.
- Enhanced Meeting Controls: Improved management of meeting roles and permissions.
- Integration with Third-Party Apps: Seamless integration with a variety of external applications for enhanced productivity.
- Advanced Analytics: Detailed insights and reporting on team collaboration and communication patterns.
These new features and enhancements ensure that Microsoft Teams remains a cutting-edge tool for modern workplace collaboration.
Internet Connectivity
Layer3 offers reliable internet services across New Zealand, utilising a variety of connection options including corporate fibre, UFB fibre, and VDSL.
Connection Options:
- UFB Fibre
- Hyperfibre (2/4/8Gbit)
- Vital Connectionms
Layer3 can deploy dual connections at most locations, coupled with redundant firewalls to ensure automatic failover if the primary connection goes down (additional costs apply).
Service Features:
- Unlimited data
- Static IPv4 address
- Comprehensive monitoring
- Transparent SLAs
OUR SERVICES
All the tools and managed services you need to drive your business forward. Layer3 has 4 complimentary service stacks to deliver a full spectrum of technology solutions.