I.T. should be about possibilities, not problems.

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Case studies

Managed IT Services & Support

Since 2005, we’ve provided managed IT services that keep New Zealand businesses running reliably and securely.

Our Wellington-based team, with a footprint across NZ, delivers proactive support that aligns technology with your goals. We manage systems to meet clear SLAs, strengthen cybersecurity, and operate under ISO/IEC 27001-certified controls for complete peace of mind.

Let’s focus on possibilities, not problems.

Manage

Proactive IT management that keeps your systems performing and your people supported. We apply best practice and a human focus to ensure technology works for your team, not against it.

Secure

Enterprise-grade cybersecurity that protects your data, people, and reputation. We safeguard your environment and maintain compliance from end to end.

Innovate

We blend strategy, automation, and emerging technologies to unlock possibilities and help your business grow with confidence.

Services We Offer

We deliver technology solutions that streamline operations, strengthen security, and improve productivity. Our expertise spans managed services, cloud, automation, network and cybersecurity, all designed to create an IT environment that works for your people, not against them.

Managed IT & Support

Proactive IT management and expert help desk that keeps your systems performing reliably and your team supported, productive, and secure.

managed security services

Comprehensive cybersecurity built to reduce risk, protect your people, and keep your data secure from anywhere. We combine threat detection, human risk management, and secure remote access with security intelligence for complete peace of mind.

Microsoft 365 & Azure

Tailored Microsoft 365 and Azure solutions that enhance collaboration and productivity while maintaining strong security controls and policy compliance monitoring.

managed network

Reliable network management with trusted WAN, switching, wireless, and firewall solutions to maintain seamless connectivity.

Private Cloud Hosting

Secure, scalable private cloud and datacentre colocation services that deliver performance, control, and resilience for critical workloads.

vCIO Strategy

Strategic IT guidance and roadmapping that aligns technology with your goals, helping you make confident, data-driven decisions for long-term success.

ai & automation

Intelligent automation and AI solutions that simplify workflows, increase efficiency, and free your team to focus on meaningful work.

security audits & compliance

Comprehensive audits and compliance services that uncover risks, strengthen security controls, and keep your leadership ahead of evolving threats and standards.

Trusted by Leading Organisations Across New Zealand

Layer3 provides IT support and management to the Nelson Airport

Layer3 provides IT support and management to the Medic Alert Foundation

Layer3 provides IT support and management to the Police Credit Union

Layer3 provides IT support and management to the Wellington Phoenix

Layer3 provides IT support and management to Gillies Group

Layer3 provides IT support and management to Real Steel

Layer3 provides IT support and management to the New Zealand Police Association

Layer3 provides IT support and management to ECL Group

Layer3 provides IT support and management to Utilities Disputes for over 10 years

Layer3 provides IT support and management to the New Zealand Institiute of Economic Research

Layer3 provides IT support and management to BRANZ

Layer3 provides IT support and management to The Building Intelligence Group

Case Studies

From small businesses to large enterprises, each case study highlights the unique challenges our clients faced and the tailored strategies we implemented to deliver measurable results

ECL Group

Infrastructure Management

Wellington Phoenix

Sports

Police Credit Union

Finance

How We Deliver Exceptional IT support

True success happens when your people can work confidently and securely from anywhere. At Layer3, we create IT environments built for collaboration, reliability, and performance.

Our layered approach combines proactive management, modern security, and strategic insight to keep your systems resilient today and prepared for tomorrow. Guided by IT service management principles and ISO 27001-certified controls, we deliver structure, consistency, and accountability at every level.

We also strengthen the human side of technology with accessible support, training, knowledgebase, and user feedback to help your people feel empowered and work securely and with confidence.

Each layer adds strength, visibility, and assurance — ensuring your technology continues to support your goals as you grow.

How Layer3 structures their management of customers. Strategy, Security, Monitoring, Maintenance, Best Practices and support.

Visibility and Performance

We keep eyes on everything. From service desk tickets to system health, you will always know what’s happening across your environment with Layer3.

Our platform tracks performance, response times, and SLAs in real time to ensure issues are resolved quickly and nothing slips through the cracks. This visibility extends across every device, system, and user, keeping your people supported, your data secure, and your operations running smoothly.

Transparent reporting. Proactive action. No surprises.

Layer3 client facing dashboards. We create custom dashboards for our clients.

Layer3 Microsoft 365 Policy Alignment Tool

Security & Compliance Alignment

Cyber defence isn’t just about tools. It’s about continuously navigating a complex mix of security controls and compliance requirements, and this is where Layer3 excels.

We help ensure your Microsoft 365 environment remains aligned with best-practice security and compliance standards. Through regular reviews and automated policy checks, we identify gaps, apply improvements, and maintain consistency across users, devices, and data.

Our team provides clear visibility into alignment status, secure score trends, and remediation priorities, giving you confidence that your environment is protected, compliant, and performing as it should. Guided by ISO 27001-certified controls, our process delivers structure, accountability, and continual improvement.

Proactive alignment. Continuous improvement. Fewer risks.

Strategy in Action

A vCIO isn’t just about planning. It’s about delivering practical direction and measurable progress. That might mean helping leadership shape an AI policy, translating technical risk into language the Board can act on, or using Microsoft 365 data to uncover productivity trends and cost-saving opportunities.

We work with you to build a clear technology roadmap and keep your strategy aligned with business goals. Through regular vCIO reviews and strategy workshops, we turn insight into action to help you plan, prioritise, and invest with confidence.

From compliance and security alignment to workforce enablement, we ensure your technology, people, and strategy move forward together. Guided by IT service management principles and ISO 27001-certified controls, our process delivers structure, clarity, and accountability.

Guided by strategy. Driven by insight. Focused on possibilities.

Dashboard for MXDR Security for Layer3, 24/7 NOC services

Advanced Security, Always On

At Layer3, we believe enterprise-level cybersecurity shouldn’t be limited to enterprise budgets. Our mission is to democratise advanced protection so every organisation can access the same level of defence.

Cybersecurity sits at the heart of everything we do. We combine next-generation endpoint protection, advanced SIEM monitoring, and Managed Extended Detection and Response (MXDR) with a 24/7 human SOC powered by Security Orchestration and Automated Response (SOAR).

To protect where attacks happen most, we secure email, identity, and remote access with intelligent filtering, DMARC enforcement, phishing protection, and Zero Trust Network Access built on SASE principles.

Always watching. Always defending. Always ready.

Nationwide IT Support, Locally Delivered

Layer3 provides managed IT services and support across New Zealand, with offices in Wellington and Auckland and our headquarters in Upper Hutt. Our nationwide team of technicians and smart hands engineers deliver on-site support wherever it’s needed, ensuring consistent service levels from Invercargill to Northland.

Whether you need day-to-day IT support, infrastructure management, or help implementing new technology, we provide the same strategy-first approach and enterprise-grade service wherever your people are.